FAQ's

I have not received my order. I think it’s lost?
If you haven’t received your order after a month, BYAGU can replace OR refund your for the product. Damage or lost mail does not include, lost due to inaccurate address submitted.

I changed my mind, I want to return OR cancel my order.
Unfortunately, BYAGU does not accept returns or cancellations.

Where are you located?
BYAGU is located in Edmonton, AB (:

I have a cool project for you! how can I reach you? 
Amazing! You can reach me through email at kaylalagustin@gmail.com

I love your artwork! Where else can I support your work?
Thank you! You can support my work by checking out my social media! I post weekly vlogs on YouTube, fun behind the scenes on tiktok, and new art wips on instagram. 

Youtube - https://www.youtube.com/@kayla.agustin
Instagram - https://www.instagram.com/byaguu/?hl=en
Tiktok - https://www.tiktok.com/@byaguu